Jon Thibault

Jon Thibault

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Sr. Loan Officer

RMLO NMLS #227676

Jon’s extensive background within finance, business management, and the mortgage industry has allowed him to serve as a trusted loan officer. Customer satisfaction is the pinnacle of his business, and he strives both to educate and guide home buyers through the loan process. It is essential for Jon to build genuine relationships with each of his clients. Buying a home is a huge decision; it is imperative to communicate with home buyers throughout the process, build a mutual trusting relationship, and create a mortgage that benefits the client’s short-term and long-term goals. Whether working with a first-time homebuyer or a seasoned real estate veteran, Jon genuinely enjoys guiding clients into their brand new home.

Jon has been in the mortgage business since 1997 and, over the years, has been involved in the full spectrum of the industry, that is including conventional, FHA, VA, USDA, and reverse mortgages.

Helping others enhance their lives by providing financial security and independence gives Jon the greatest satisfaction in life. He looks forward to serving you and helping you open the door to a better life.

Additionally, Jon served our country for four years in the US Air Force with Special Ops Command from March 1992 – April 1996, stationed at Hurlburt Field in Florida. We, at Great Western, are most appreciative of Jon for not only his service to his clients, but especially for his service to our nation and for protecting our freedoms.

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Phone: (214) 502-3399
Email: jthibault@gwloans.com
Branch: Plano, TX

Great To Work With!

Jon was great to work with through the whole process. He responded immediately to all emails and questions that we had through the process. Explained all options. He even emailed and called to check on us after the Harvey storm to make sure we were okay. We actually thought about getting the refinance about a year ago and put the information into Lending Tree and of course we were bombarded with phone calls and emails and then we got busy and just put the idea of the loan aside. Jon would send me emails asking if we were still in the market for the loan every few months and when we finally got around to wanting to pursue the loan again, I looked up his email and sent the request. He immediately responded and we applied for the loan that day. The whole process took less than a month and we are finally closing on the refinance. All I can say is I would highly recommend him because he acts like he really cares to get your business and will do everything possible to make it happen! Amanda and Carrie were great also with getting all the documentation in order and following up on everything.

Sheryl
September 20, 2017
5-Star Lending Tree Review

A True Professional

Jon was very quick to call and speak with me. Customer service was second to none. He was very prompt and courteous. He helped me get the best interest rate and loan for my situation on top of being very clear and professional about navigating the loan process. Could not be more pleased!

Josh
May 8, 2017
5-Star Lending Tree Review

Great Customer Service!

Jon was very attentive and responsive in all aspects of the loan refi process. He was very forthcoming with his guidance and the whole process in general. It was great to work with a company and Jon that made the process simple and quick, unlike the big banks out there. I will consider Jon for other refinancing or loan options and have already recommended him to some friends. Good luck, Jon.

Carlos
March 28, 2017
5-Star Lending Tree Review

Jon Got Us Qualified!

Jon was able to get us qualified on a refinance when Quicken Loans and others would not work with us. He helped us get our credit to a workable score and notified us when it had improved. He was able to get us a better rate and helped get the deal closed. We would definitely work with him again in the future.

Michael
March 23, 2017
5-Star Lending Tree Review

Great Experience!

Jon was great to work with. He’s was very forthcoming with information. I never felt like anything shady was going on. He was very responsive when I had any questions and made the whole process extremely easy. I have to say this process was stress-free and I feel it was because of the communication and care I received from Jon. I highly recommend this lender.

Bonnie
March 15, 2017
5-Star Lending Tree Review

Thank You, Jon Thibault

I was going through a hard time with my ex fiancée, and it hurt my credit, but jon Thibault was able to guide me through this whole process.

Jeff
March 15, 2017
5-Star Lending Tree Review

Great Loan Officer!

Jon was always so quick to respond and very professional. He made the loan process as simple as possible and had a way of explaining and answering questions to make me feel at ease. We always knew where he was in the loan process, which was wonderful since we were under a time restraint. Wouldn’t go to anyone else for mortgage loan assistance!

Hillary
March 1, 2017
5-Star Lending Tree Review

5 Stars

Awesome guy who was with me every step of the way. I had a complicated situation, and Jon was always responsive and super helpful. He was always there to answer my questions, sometimes within seconds of me sending the email. Really enjoyed working with him. Would definitely recommend 5 stars.

Harry
February 28, 2017
5-Star Lending Tree Review

Great Company and Staff

Jon was very professional and knowledgeable of my needs and how to achieve them in a timely manner. He and his staff were helpful with all my questions and concerns. I would definitely use them again if the need arises.

Stacy
February 24, 2017
5-Star Lending Tree Review

Great Mortgage Specialist

I would recommend Jon for helping anyone with their mortgage. I found him to be very responsive to all of my questions. He answered in a very timely fashion and with a thorough response. We were not the easiest clients, I’m sure, as we had some issues with our appraisal. But Jon was great with everything and didn’t stop helping us until we got a mortgage that made us happy. Thank you, Jon

Marjory
February 23, 2017
5-Star Lending Tree Review

Excellent Service!!!

Jon Thibault is HONEST, PROFESSIONAL and CARING. He was patient throughout the process, and answered every concern I had. He was upfront with all the information and gave me a step-by-step process for completing every part of my loan. The whole process took about 30 days from start to finish. His sense of humor was refreshing! 5 stars does not give Mr. Thibault the credit he deserves. 10 stars, no doubt.

Lisa
February 22, 2017
5-Star Lending Tree Review

Jon Thibault: Professional and Caring

Jon Thibault gave excellent service! He handled everything professionally and with a caring touch! I even called his boss to give Jon a great review! Great service = Great company! My husband and I were newbies to refinancing, but we had no worries while working with Jon! EXCELLENT!!!

Tobi
Closed January 2017
5-Star Zillow Review

5 Stars!

Awesome guy who was with me every step of the way. I had a complicated situation and Jon was always responsive and super helpful. He was always there to answer my questions, sometimes within seconds of me sending the email. Really enjoyed working with him. Would definitely recommend 5 stars.

Dallas, TX
Closed January 2017
5-Star Zillow Review

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